Frequently asked questions

No. An enquiry asks us to check availability and price. Nothing is booked or charged until you confirm the details with us.

Demo listings show how Southside will present real experiences and stays. Their hosts are placeholders and their prices are samples. You can send an enquiry to try the process, but no real provider will receive it.

It means we have checked the provider's identity and the basic details of their listing. Listings without the mark have not yet been checked, and details marked “not yet confirmed” have not been checked at all. Verification is not a guarantee of safety or quality, so use your own judgement as you would when travelling anywhere.

Prices shown are indicative. We confirm the final price, including anything not included, before you book.

You can send an enquiry without an account. An account lets you save places, plan trips and track your enquiries. Create one here.

Each listing shows its cancellation policy, which we confirm before booking. To cancel an enquiry, reply to our email or use the contact form with your reference number.

October to March is generally the most comfortable. The south-west monsoon usually arrives around June and brings heavy rain until about September, when the landscape is at its greenest. Each place page has local guidance.

Yes, we'd love to hear from you. Use the contact form and tell us about what you offer.